ph33m is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have under Philippine data privacy law. Please read it carefully before using the ph33m Platform.
ph33m ("ph33m," "we," "us," or "our") is the operator of the online gaming platform accessible at ph33m.app ("Platform"). ph33m operates under a license issued by the Philippine Amusement and Gaming Corporation ("PAGCOR") and is subject to the Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 ("DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC").
ph33m acts as the Personal Information Controller in respect of the personal data it collects from users of the Platform. This Privacy Policy applies to all personal data collected through the Platform, our support channels, and any other interaction you have with ph33m.
ph33m collects the following categories of personal data in connection with your use of the Platform:
ph33m collects personal data directly from you at registration, during identity verification (KYC), through your use of the Platform, and via your communications with our support team. Some technical data is collected automatically through cookies and similar technologies (see Section 8).
ph33m processes your personal data for the following purposes:
ph33m processes your personal data on the following legal bases under the Data Privacy Act of 2012:
ph33m does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
All third-party service providers engaged by ph33m are contractually required to process personal data only for the specified purpose, to maintain appropriate security measures, and to comply with the Data Privacy Act of 2012.
ph33m retains your personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with ph33m's data disposal procedures.
ph33m implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
While ph33m takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying ph33m immediately if you suspect unauthorized access to your account.
ph33m uses cookies and similar tracking technologies to operate and improve the Platform. The following categories of cookies are used:
ph33m does not use third-party advertising or behavioral tracking cookies. You may manage your cookie preferences through your browser settings. Disabling strictly necessary cookies may affect the functionality of the Platform.
Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by ph33m:
To exercise any of these rights, please contact ph33m's Data Protection Officer (see Section 13). ph33m will respond to all data subject requests within fifteen (15) business days of receipt, in accordance with NPC guidelines.
The ph33m Platform is strictly intended for individuals aged 21 years and above, as required by Philippine law and PAGCOR regulations. ph33m does not knowingly collect personal data from individuals under the age of 21.
If ph33m becomes aware that personal data has been collected from a person under the age of 21, the relevant account will be immediately suspended, all associated personal data will be deleted, and any funds deposited will be returned to the source payment method after deducting any applicable processing fees. If you believe a minor has registered on the ph33m Platform, please contact our support team immediately.
ph33m's primary data processing infrastructure is located within the Philippines. In limited circumstances, personal data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or game content suppliers with servers in other jurisdictions.
Where such transfers occur, ph33m ensures that appropriate safeguards are in place in accordance with the Data Privacy Act of 2012 and NPC guidelines, including contractual data protection clauses requiring the recipient to maintain standards equivalent to Philippine data privacy law. ph33m does not transfer personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate safeguards.
ph33m reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Where changes are material, ph33m will provide reasonable advance notice to registered players via email or a prominent notice on the Platform.
The effective date of the current version of this Privacy Policy is displayed at the top of this page. Your continued use of the ph33m Platform following the effective date of any amendment constitutes your acknowledgment of the updated Privacy Policy. If you do not agree to the amended Privacy Policy, you must cease using the Platform and may request account closure in accordance with the Terms & Conditions.
ph33m has appointed a Data Protection Officer ("DPO") in accordance with the Data Privacy Act of 2012. If you have any questions about this Privacy Policy, wish to exercise your data subject rights, or wish to make a privacy-related complaint, please contact our DPO through the following channels:
ph33m will acknowledge all privacy inquiries within three (3) business days and will provide a substantive response within fifteen (15) business days. If you are not satisfied with ph33m's response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines.
Summary: ph33m collects only the personal data necessary to operate a safe, compliant, and enjoyable gaming platform for Filipino players. Your data is protected under the Data Privacy Act of 2012, processed only for legitimate purposes, and never sold to third parties. If you have any concerns about your privacy, our DPO is here to help.
ph33m operates in full compliance with Republic Act No. 10173 — the Data Privacy Act of 2012. Your personal data is processed lawfully, fairly, and transparently, with oversight from our appointed Data Protection Officer.
All data transmitted between your device and the ph33m Platform is protected by SSL/TLS encryption. Sensitive data at rest — including identity documents and financial records — is encrypted using industry-standard protocols.
You have the right to access, correct, delete, and port your personal data. ph33m responds to all data subject requests within 15 business days, in line with NPC guidelines. Your privacy rights are not just a checkbox — they matter to us.
ph33m never sells your personal data to third parties. Data sharing is limited strictly to regulated partners — payment processors, PAGCOR, and KYC providers — all bound by contractual data protection obligations.
ph33m retains your data only as long as required by law and operational necessity. Once retention periods expire, data is securely deleted or anonymized — no indefinite storage of your personal information.
ph33m has a designated Data Protection Officer available to handle all privacy inquiries, data subject requests, and complaints. Reach out via [email protected] or through Live Chat on the Platform.
ph33m is strictly for players aged 21 and above, as required under PAGCOR regulations and Philippine law. Age verification is part of our KYC process and is enforced at registration and withdrawal. For responsible gaming support and self-exclusion tools, visit our Responsible Gaming page.
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